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How We Work/FAQ

We are proud to offer the best party boats in Pittsburgh. We even let you hire our driver for your boat rental! But when it comes to your safety and State laws, we are all business. Read our frequently asked questions and learn more about what it's like to do business with us.

FAQ

Before your reach out, take a look at our frequently asked questions and see if it's already been answered for you.

How do we get to Lockwall One Marina? Where is the Marina Entrance? Where will we park?

You can enter Lockwall One Marina, 2 23rd St, Pittsburgh, PA 15222 into most GPS devices to get to the Marina. The Marina is located in the Strip District, right on the water of the Allegheny River, behind the Helm apartments.

Make your way to 23rd Street in the Strip District of Pittsburgh. Please park in the lot at 21st and Railroad streets or on the street nearby.

You will find an access road at the end of 23rd Street, on the left-hand side behind the Helm apartments.

Take the access road, and walk up to the gate. Once there, call your driver or representative and let them know you have arrived. They will let you enter and walk you to your boat.

What is your pricing? What is your availability?

Our pricing and availability depend on a few variables that change through the year. Your best bet is to choose a pontoon boat and begin the booking process. If the date is free - grab it while you can! Once you select your trip duration, it will give you a price.

What kind of amenities do you have available?

Other than the features of the pontoons themselves, you can rent a floating lilypad, or innertube, upon checkout. Please note that if the options are not available upon checkout, they are already reserved for that date or not available for that pontoon.

What is your operating area?

You can not take the pontoon past the lower end of Brunot’s Island or nearer than 1/2 half-mile of the 1st Lock and Dam (Highland Park) on the Allegheny River or 1st Lock and Dam (Braddock) on the Monongahela River without the special permission of Pittsburgh Pontoons.

Can we pull the innertube?

Only with one of our drivers present on the Tritoons!

Can I really drive the pontoon myself?

Sure! You have two options; both are very easy: If you were born after January 1st, 1982, you can go here for details on the PA Boater Education Course. Alternatively, you may hire one of our Designated Drivers (DD). Our DD will be considered part of your group and compensated in cash as an independent contractor, as per regulations.

Please note there is a 4-hour minimum for all driver rental charges, regardless of the length of rental. 

As per regulations, you will need to bring cash for designated drivers or reps from Pittsburgh Pontoons.

The PA Fish and Boat Commission has precise regulations on passengers and drivers or representatives:

If someone in your group has a PA boat license, you can take one of our pontoon boats with up to 12 people total, including the licensed driver. 

You are permitted to rent a boat after sunset (8 p.m.) with your own driver. But a licensed company representative must be on board for insurance purposes. They will be reimbursed directly at a rate of $30/hour for a minimum of 4 hours.

What is your food and drink policy?

You can BYOB for pontoons, of course, all those drinking must be 21+, and you must have a designated driver – either someone in your party who has passed the PA Boater Education Course or one of ours.

You can bring your own food or even catered food. Please note that the customer must remove all waste from the pontoons at the end of the cruise.

The pontoons do not have cooking facilities (grill, microwave, etc.). Portable grills are not allowed on the pontoons at any time. Certain ‘put out’ areas on the cruise have grill facilities.

What do you include in the rental?

Use of one pontoon boat, including fuel, for your rental period. One personal flotation device (PFD) per passenger (Yes - we have children’s sizes) and all required US Coast Guard Safety equipment and a first aid kit. The boats also have plenty of individual features, check the dropdown pages for more info.

Do I have to pay for gas?

All pontoon rentals include one full tank (20 gallons) of gas. Any usage over this will cost $6 per gallon - we allow for partial gallons. Pittsburgh Pontoons reserves the right to substitute equipment based on availability and company needs.

What can’t I do?

• NO swimming from the boat! (waived if one of our drivers is present)
• NO open flames (smoking) - vaping is allowed!
• NO pets except licensed service animals!

Can I cancel?

Customer cancellations must be made in writing/email. Please begin the process by visiting our Contact Us page and using the form there. Cancellations made at least 7 days in advance of scheduled event will receive a full refund or can be rescheduled. Cancellations made 7 days up until the 48 hours before your event may receive a 50% refund of their deposit or be rescheduled. Any changes or cancellations made by the customer within 48 hours of the event will not be refunded but may be rescheduled at the company’s discretion. Customers are permitted one change or reschedule to their reservation, after that a service charge of $50 will be applied to their account. No refunds for changes to your booking items within 24 hours.

What happens if we get rained out?

Occasionally there will be a need for the Pittsburgh Pontoons to cancel an event. This could include thunder and lightning storms or flooding in the immediate area. In the event this does happen, the customer will be allowed to reschedule on the first available date at the companies discretion.

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